Why is user training critical in the implementation of a TSC?

User training is critical in the implementation of a Tactical Session Controller (TSC) primarily because it promotes proper use of features and enhances user adoption. When users are thoroughly trained, they become familiar with the functionalities of the system, which allows them to utilize it effectively to meet their needs. Understanding how to navigate the system and leverage its tools can lead to increased productivity, efficiency, and overall satisfaction with the technology.

Furthermore, effective training helps to build confidence among users, which can significantly reduce the resistance to change that often accompanies the introduction of new systems. When users see the benefits of a system firsthand through proper training, they are more likely to embrace it and use it regularly, leading to higher overall engagement and better outcomes.

In contrast, the other choices do not align with the objective of user training. For instance, avoiding the use of the system, limiting access to essential functions, and encouraging users to develop their own solutions could hinder effective use and undermine the TSC's intended purpose, which is to streamline operations and improve performance.