What are the main differences between a TSC and a traditional PBX system?

The primary distinction between a Tactical Session Controller (TSC) and a traditional Private Branch Exchange (PBX) system lies in their capabilities to handle communications. TSCs are designed to support a wide range of multimedia communications, including voice, video, and data. This capability allows organizations to implement more complex communication scenarios, such as video conferencing and unified communications, integrating various forms of media into a single environment.

On the other hand, traditional PBXs have historically focused on managing voice calls, primarily providing basic telephony services. While modern PBXs may incorporate features for video and data, they are generally not as versatile as TSCs in managing multiple forms of communication simultaneously.

The flexibility of TSCs in handling different media types makes them more suitable for environments where diverse communication needs must be met, thus enhancing overall productivity and collaboration compared to the traditional, voice-centric focus of PBXs.